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November 13, 2020 / catherinebwrites

WRANGLING THE INTERNET

Data wrangling: How data goes from raw to refined -- GCN

It’s so simple they say. Just click a few buttons.

woman screaming image - The Future of Customer Engagement and Experience

BUT WHAT BUTTONS?

I need to download Zoom Pro. No problem they said. Here’s a video. I click on the video. A charming young woman tells me its’ simple….

Elderly woman raising eyebrow and looking at camera, portrait Stock Photo -  Alamy

REALLY?

I follow the instructions. “Click this icon, that icon, the other icon.”

BUT THEY’RE NOT ON MY PAGE

Unhappy woman crying Royalty Free Vector Image

I take a deep breath and scour for more info. Hours later I trip over a video.

What to do if the icons are not on your page. “

Phew photos, royalty-free images, graphics, vectors & videos | Adobe Stock

WHEW!

I follow it faithfully until it too suggests icons I don’t have.

Despair stock image. Image of women, serious, grief, youth - 7136077

Woe is me.

But I struggle on. I click everything in sight and eventually…….

Cartoon Happy Lady in Confetti #9201 by Ron Leishman

YIEEEEHA! I’ve got it.

I try a little test run. Lookin’ good… but…

THERE’S NO SOUND!

I click everything. Still no sound.

Angry Computer Stock Illustrations – 3,539 Angry Computer Stock  Illustrations, Vectors & Clipart - Dreamstime

Lead me to the internet…

I’m going to kill it!

It’s now 17.30 p.m. in the evening. I started this at 10.00 this morning. I need a rest. I need food. I need a good night’s sleep. I need sympathy.

I go downstairs and tell my husband my sad tale. He makes sympathetic noises. Then he adds,

“Did you turn up the volume on the speakers?”

49 Duh Woman Photos - Free & Royalty-Free Stock Photos from Dreamstime

LESSON FOR ME… Turn up the volume.

FEEDBACK FOR PEOPLE WHO MAKE INSTRUCTION VIDEOS ABOUT COMPUTER -Y THINGS

You often say, do this or that, assuming that the viewer knows how to do it.

WRONG!

The first principle of good teaching is:

Assume they know nothing.

If they do know they can skip ahead. The rest of us will be eternally grateful.

It’s taken 8 long hours to download an app.

AND YOU CALL THAT EASY!

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